Terms of Service | abrazo.life

1. Who we are

abrazo.life (“abrazo.life”, “we”, “us”) is a community platform that helps tango dancers discover milongas, practicas, workshops and classes, book private lessons with teachers, and read honest community reviews. By creating an account or using the platform you agree to these Terms.

2. Accounts

You must provide accurate information and keep your credentials secure. You are responsible for activity under your account. One person may hold more than one role (dancer, teacher, organizer); roles are managed from a single dashboard. We may suspend accounts that abuse the platform, post fraudulent listings, or harm the community.

3. Listings, bookings & payments

Teachers and organizers are independent and solely responsible for the lessons, events and courses they offer. When you book or buy a ticket, abrazo.life facilitates the transaction (including payment processing via Stripe) but is not a party to the underlying lesson or event. Our commission is shown transparently and decreases as a teacher’s standing in their city grows. Refunds and cancellations follow the policy shown at the time of booking.

4. Community content & reviews

Reviews must reflect genuine experiences. Reviews are published anonymously and attributed to a “verified user”. You retain ownership of content you submit, and grant us a licence to display it on the platform. We may remove content that is abusive, fraudulent, defamatory, or violates these Terms.

5. Community events & ambassadors

Any dancer can add a missing event so the community doesn’t lose track of it. Some cities have volunteer ambassadors who help validate events and welcome local teachers and organizers. Validation is a community signal, not an endorsement by abrazo.life.

6. Acceptable use

Don’t use the platform to harass others, post illegal content, scrape data, or circumvent fees. We reserve the right to limit or end access for conduct that harms the community or the service.

7. Disclaimers & liability

The platform is provided “as is”. To the extent permitted by law, abrazo.life is not liable for the conduct of teachers, organizers or other users, or for indirect or consequential damages.

8. Changes & contact

We may update these Terms; material changes will be announced on the platform. Questions? Reach us through the contact page.

9. Buying through AbrazoLife (disclosed agent)

AbrazoLife (operated by Crafted Works OÜ) is a marketplace. When you buy a lesson, event ticket, course place or table reservation, your contract for that supply is with the organiser or teacher who provides it — not with Crafted Works OÜ. We act only as a disclosed agent: we facilitate the booking and process the payment on the seller’s behalf, and we identify the seller to you before you pay. Refunds and cancellations for the underlying supply are governed by that seller’s terms; we facilitate them on the seller’s behalf. Crafted Works OÜ is the seller only of its own services (subscriptions and platform fees).

10. Selling through AbrazoLife — your responsibilities

If you sell through AbrazoLife (as a teacher or organiser), you are the seller and merchant of record for your supplies, and you are solely responsible for your own taxes (including VAT and income tax) and any registrations they require; Crafted Works OÜ is responsible for tax only on its own fees. To receive payouts, EU law (DAC7) requires you to provide and keep accurate identity and tax details — legal/business name, address and country, tax identification or VAT number (or, for individuals, date of birth) and your payout account — and you authorise Crafted Works OÜ to reportyour identity and platform earnings to the Estonian Tax and Customs Board (EMTA), which may share them with other EU tax authorities. Where these details are incomplete, we may withhold your payouts until you provide them.